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The transcription services industry appears to be making its way to becoming one of the fastest developing industries in the years to come. In 2006, 14 million transcriptionists were working for a transcription business based in the United States alone. It is expected that by 2015, the number of transcriptionists would increase to close to 17 million. As legal enterprises and regulations increase, corporations have come to understand that transcription is an essential aspect of their operations.

Qualities of a Skilled Provider of Transcription Services

The following are some of the qualities which an expert transcriptionist, whichever be the field she is transcribing for, should possess.

Good Typing Speed – The professional transcriptionist should be able to type fairly quickly so as to be able to meet even tight deadlines.

Command Over English Language – The transcriptionist should be fluent in the English language, both the written and spoken forms. This includes excellent knowledge in English grammar and spelling and of similar sounding words with different meanings.

Superior Listening Capabilities – The transcriptionist should be a good listener. She should be able to make out individual voices in speaker recordings involving multiple participants. She should be able to understand different accents and make out words spoken normally, very slowly or very fast.

Sufficient Internet Awareness – The audio dictations would be uploaded onto the server. The transcriptionist would have to download them and then upload the finished transcription to the doctor or healthcare center. She would have to look up difficult medical terminology and drugs on the internet if working for the medical field. To achieve all of the above, she should have sufficient knowledge regarding the internet.

Ability to Maintain High Accuracy – The transcriptionist should strive as far as possible to achieve a minimum of 99 percent accuracy every time. After this, the files would go to the quality control team that would cross-check them and make sure of their accuracy.

Industry Knowledge – For example, if the person’s core area is medical transcription services, she should have adequate knowledge about medical terminology pertaining to specialties such as radiology, pain management, pathology, oncology, and more. The transcriptionists should be knowledgeable about human anatomy, diseases, drug names, and more as well. Without adequate knowledge, she would not be able to perform her task properly, accurately and within the requested turnaround.

Problem Solving – Transcriptionists sometimes receive challenging audio dictations. They may receive audio with background noise or mumbled or garbled speech. It is at that time that they should make use of their problem solving skills to make sense of the audio.

Commitment to Secrecy – Transcriptionists are bound by the oath of privacy and confidentiality. They are supposed to keep the patient information in the various documents or dictations they handle, strictly confidential. For medical transcriptionists, this is in keeping with the guidelines of HIPAA Compliance.

Easier to Judge

Having read through the qualities that an expert provider of transcription services should possess, it shouldn’t be difficult for you to judge whether a particular service provider is ideal for your requirements or not.





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